The Arc of Genesee Orleans
  • Human Services
  • NY, USA
  • 37,830
  • Hourly
  • Full Time

Are you interested in making a difference in the lives of others? If so, we welcome you to consider an employment opportunity with the Arc of Genesee Orleans.

We are currently hiring a Community Services Manager

MAIN FUNCTION:  Implements, evaluates and provides supervision to the Community Services Specialists and DSPs in all Community Service settings.  Provides supervision to staff and coordination of activities within the job domain.


  1. Manages community supports and services provided to individuals in their home or community including training and assigning staff to meet schedules and objectives. 
  2. Directs and supervises staff to provide supports which assist individuals in becoming contributing members of the community; make meaningful choices in their daily lives; participate in recreational activities; develop their abilities in problem-solving and decision making. 
  3. Assures services, supports and supplies are available to individuals as per their Plan of Services for all Medicaid waiver programs, OPWDD contracts, Camp Rainbow and any other applicable funding sources.
  4. Ensures that opportunities exist for on-going communication between individuals and staff members to achieve mutual understanding. 
  5. Monitors and evaluates all Community Services Programming to determine relevancy of established program objectives and consumer needs. 
  6. Maintains compliance with all Medicaid documentation, billing, and quality standards. 
  7. Recruits referrals, compiles admissions information on new program applicants; presents admissions/discharge information to the Admissions/Discharge Committee. 
  8. Will ensure and monitor the completion of all staff trainings in accordance with the requirements of the Office of People With Developmental Disabilities, the Office of Mental Health, the Government, and The Arc of Genesee Orleans. 
  9. Investigates incidents as the designee when applicable.
  10.  Recruits, hires and trains personnel to staff the assigned Community Services programs; evaluates subordinates' performance and provides ongoing supervision. 
  11. Expected routine travel within Genesee and Orleans County as well as other areas as scheduled. This may require use of the employee's personal vehicle.  
  12. Requires a high level of organizational and time management skills and ability to multi-task in a fast-paced work environment. 
  13. This position requires a valid NYS Drivers License with an acceptable driving record as determined by Genesee ARC.  While driving an Agency vehicle or driving a personal vehicle on Agency business, all NYS laws and Agency policies pertaining to driving must be adhered to at all timesProof of adequate insurance for one's personal vehicle is required.
  14.  Adheres to the agency Code of Conduct and all applicable agency policies and procedures at all times.
  15.  Punctuality and attendance at work when scheduled is expected.
  16.  Any and all other duties as assigned by the Coordinator of Community Services, the Director of Community Services, the Chief Program Officer or the Executive Director.
  17.  Performs any other duties as deemed necessary by Community Services Coordinator, Director of Community Services, Chief Program Officer, and/or Executive Director.
  18.  Must be capable of lifting a minimum of 30 pounds.
  19.  If deemed necessary, must be able to become certified in Strategies for Crisis Intervention and Prevention (SCIP-R) and implement when needed
  20.  Must be able to write, understand and speak English at a level necessary to have obtained a High School Diploma or a GED which is an educational requirement of this position.



We have many rewarding opportunities available and an attractive benefits package including: 

  • Paid Time Off
  • Sick Leave
  • 11 Paid Holidays
  • Health Insurance (1st of the month after 60 days)
  • Dental Insurance (1st of the month after 60 days)
  • Vision Insurance (1st of the month after 60 days)
  • Life Insurance Term policy to nearest $1,000 of salary (1st of the month after 60 days)
  • Voluntary Life, Disability, Cancer, and Accident Insurance (1st of the month after 60 days)
  • 401K w/ Agency Match
  • Workers' Compensation Insurance
  • NYS Disability Insurance
  • Flexible Spending Account
  • Education Aide Benefit
  • Employee Assistant Program

Come join Our Team!

The Arc of Genesee Orleans
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